ibis Botucatu

there was an additional fee due to reservation. it might be written somewhere in Booking, but I did make any effort to find it. this should be improved in Booking.

Staff and location

Good and clean installations and matress

depending on the staff that is scheduled for that day and hour, the experience can be excellent or disappointing. Staff made of mainly adolescent, that most at the time do not know how to treat customers and lack professionalism, and/or training.

Overall, the hotel is in a convenient location, has covered garage. Breakfast is pretty decent. We've been here a few times and had a good experience up to now.